We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.
Data we collect about you
We may collect the following information about you:
i) Your Name ii) Company Name iii) Telephone Number iv) Email Address v) Any postal addresses that you provide
This information will be taken from you at the time that you make a purchase through our online store, or make contact with us through the contact us page on our online profile.
How we handle your data
We use this information for the following reasons:
i) Process any orders you make through our e-commerce platform ii) Improve our products and services iii) For marketing our products and services to you, i.e newsletters, offers iv) For market research.
The Natural Shop will not share this information with any third party or use your information for telephone marketing.
We will use your email address to contact you regarding your order if necessary or reply to any enquiry that you have made.
We will use your email address to send you a copy of our newsletter or information regarding changes in our website, only if you have consented for us to do so by selecting newsletter subscription or marketing consent on registering or completing a purchase.
We may use your phone number to contact you if there is a problem with your order or in response to an enquiry you have made.
Any customer details will be deleted /anonymised after a period of 6 months unless you have consented for us to contact you for marketing purposes or as a registered account holder
We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.
All credit card numbers are encrypted when you place your order, so they are not held in clear text on any web site - including The Natural Shop.
We no longer accept orders/credit/bank card details by telephone.
Cookies are small files which are placed on your computer's hard drive. Cookies help this website to analyse traffic and visitors and help our site respond to you as an individual.
We use traffic log cookies to identify which pages are being used on our site and analyse visitor behaviour through statistics.
Links to other websites
You may encounter a link to an external website page whilst visiting our online store or profile on this website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site.
Controlling your information
You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.