Some of Our Testimonials


"I thank you also, for your understanding and excellent communications- if all (sellers) were just half as nice, there would never be any problems!"


"Thank you so much for all your help and friendliness. You're such a kind person that it just makes me want to come to England and meet you."

"My little parcel arrived this morning and I'm very happy, thank you for you excellent communication and customer service, it is not always the case online! Many thanks, I will be recommending and returning to your shop."

" Thank you very much for the quick reply and the offer to satisfy me. I am now absolutely convinced that "The Natural Shop" is among the most reliable e-shops and I will strongly recommend it to my friends."


"Thanks for your help, your communications have been brilliant and its clear that you care about customers, refreshing to see!"

" Many thanks for your speedy service! Everything has arrived in time for some personal pampering this weekend! I'm really delighted with the products and will definitely be ordering more."

" The items I ordered arrived yesterday. Thanks again for your polite & understanding help in this matter. I will be sure to use your excellent website in future & also recommend it to friends."

" Many thanks ,order arrived today. Great service."

" Anyway, thanks a million for helping. It's a very personal consumer service you give and so friendly... I was positively surprised! I will definitely shop again! ;-) All the best."

"Just a quick e-mail to say "Thankyou" for your prompt delivery."

"Just to let you know that I received my products not long after and I am now enjoying them. They are fantastic and will definitely buy them again. Thanks."

"I ordered the Hemega 3 facial cleanser and wanted to let you know what a great product it is, the scent is lovely and it makes my skin smooth! it arrived promptly. Thank You, look forward in purchasing products from you soon!"

" Received the Potter this morning. Thanks for the prompt service. Have been making pots already! Regards."

"Thanks for your quick reply and I look forward to purchasing from you again."

" I received my order this morning and was very pleased with the fast delivery."


"Many thanks for an excellent product and excellent service."


"...You have been extremely helpful and honest. Excellent service."

" Thanks the lipsticks arrived this morning. The colours are absolutely perfect, I love them."

"Thankyou so much for being so understanding :). I will certainly always order any cosmetics etc. from your site!... I love flicking through your lovely Website & I'm always sure I can find something nice to buy!"

"I love the lip balme!!! Thank you very much for quick delivery, too!"


"...Wonderful! I will be back!"


"I will shop again and would definitely recommend!"


"...wonderful genuine woman to deal with - and next day delivery."


"Great service, as always. Many thanks!"


"Superb, friendly service, as usual."


"I appreciate your patience and kindness."


"Thank you very much for that! I have been using this product for some time and assure you that I will use you to purchase it in future."

"Thank you very much for finding this out and getting back to me. My daughter has just completed three months of voluntary work in Borneo to help rehabilitate orangutans orphaned as a result of the palm oil problem and having got to see the effects of the illegal trade I am trying to be very careful what I buy. I think your site and products are lovely and will be placing an order with you soon."


"Many thanks for your excellent service, it arrived very quickly and the recipient was very pleased to have it after her Marathon run."